In August 2014, online MBA students Mike Vought, Jason Kuck and Rachel Skiles arrived in Botswana to meet the owners of Dips Motors, their client for the global immersion and leadership course we refer to as AGILE (short for Accelerating Global Immersion Leadership Education). The team was tasked with helping this 25-year-old, family-owned auto repair business overcome its management, accounting and financial woes over the course of this 12-week class. They had the opportunity to meet Mel, the new manager of Dips Motors, at the start of the term. That was when they first learned about this company’s obstacles.

Botswana Client Situation
Dips Motors was previously run by Mel’s father. Since Mel took on more responsibility, her family had been struggling with the transition. This was partially because there was very limited strategy. Mel’s father was making business decisions mostly based on his experience when he was running the company. They were also in debt and taking out more loans. It was difficult to fully understand their financial situation because they did not have a transparent and consistent accounting process. Dips was not following a specific accounting method with discipline. (more…)